Fast, Reliable, and Secure Delivery for Jewelry Makers & Enthusiasts
Tooltos ships worldwide with reliable carriers, ensuring your jewelry tools and machines arrive safely and on time. Track your order or contact our support team for assistance anytime.
Warehouse Locations
Tooltos products may ship from our China warehouse, U.S. warehouse, Spain warehouse, or other available warehouses depending on product availability and destination.
Products marked as "Ships from USA" or "Ships from Spain" may offer faster delivery for local customers. If a product is not available in a local warehouse, it may ship from our China warehouse.
Shipping Cost
Shipping costs vary depending on product size, package weight, warehouse location, destination country, and selected shipping method.
Some products may include free shipping or subsidized shipping. Heavy machines, oversized equipment, and remote-area shipments may require additional shipping fees or a separate shipping quote.
Final shipping costs will be shown at checkout before payment.
U.S. Warehouse Shipping
Products marked as "Ships from USA" are shipped from our U.S. warehouse when available. Estimated delivery within the United States is usually 3–7 business days after dispatch.
- Carriers: UPS, FedEx, DHL, or equivalent reliable carriers
- All orders include a tracking number sent to your email
- Items are securely packaged to prevent damage during transit
International Shipping
Estimated delivery is usually 5–15 business days after dispatch for many major destinations, depending on the destination country, warehouse location, customs clearance, and selected shipping method.
Heavy equipment, remote-area shipments, or special orders may require additional processing or transit time.
- We deliver to North America, Europe, Australia, Asia, and beyond
- Carriers: UPS, FedEx, DHL, or regional reliable carriers
- Tracking number provided for all international shipments
- Customs duties and import taxes may apply depending on your country and are the responsibility of the buyer
Shipping Notes & Tips
- Please verify your shipping address carefully before placing an order
- Shipping confirmation emails will contain your tracking number and estimated delivery date
- If you do not receive your tracking email, please check your spam folder
- Contact our support team immediately if your order arrives damaged or is lost in transit
- Most orders are processed and shipped within 1–3 business days
Shipping FAQ
Where do Tooltos products ship from?
Tooltos products may ship from our China warehouse, U.S. warehouse, Spain warehouse, or other available warehouses depending on product availability and destination.
Why do shipping costs vary by product?
Many Tooltos products are professional jewelry machines and workshop equipment. Shipping costs may vary based on product weight, package size, warehouse location, destination country, and carrier service.
Do U.S. warehouse products ship faster?
Yes. Products marked as "Ships from USA" usually offer faster delivery for U.S. customers when inventory is available.
How long does shipping take?
U.S. warehouse: 3–7 business days. International from China: 5–15 business days depending on your location and selected shipping method.
Can I track my order?
Yes. A tracking number will be sent to your email once your order has shipped. You can also find it in your account order history.
Are shipping fees refundable?
Original shipping fees are non-refundable. Return shipping costs are the customer's responsibility unless the product is defective or incorrect.
Do you ship worldwide?
Yes. Tooltos delivers to North America, Europe, Australia, Asia, and many other regions. Contact us at sales@tooltos.com if you are unsure whether we ship to your country.
Will I have to pay customs or import taxes?
Customs duties and import taxes vary by country and are the responsibility of the buyer. We recommend checking your local customs regulations before placing an order.
What if my order arrives damaged?
Please contact us immediately at sales@tooltos.com or via WhatsApp with photos of the damage. We will arrange a replacement or refund as quickly as possible.
Contact Support View Return Policy
Trusted Worldwide
- Secure payment and data protection
- ISO 9001 Certified Quality Management System
- CE-compliant products available for selected equipment models
- Fast worldwide shipping with full tracking
- 30-day money-back guarantee
- Professional customer support for every order
Explore Tooltos Products
Discover Tooltos jewelry tools designed for precision, durability, and ease of use. Perfect for hobbyists and professional jewelers alike.
